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A Business Diet Plan That Works

Most businesses today, much like people in general honestly, are running in many different directions. Heck, I bet you even know folks that have multiple calendars and might actually have a cardiac...

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A Bridge to Success

Suspension bridges provide an excellent graphical representation of six characteristics common to successful organizations whether they are for-profit businesses, charitable entities or membership...

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Business Strategy Consulting Is Critical For Small Business

Too often, organizations that need business strategy consulting are the same ones that would never think of hiring a third party to help them. Huge corporations use business strategy consultants to...

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Patient vs. Customer – Semantics or Thought Process?

There seems to be a new trend in which some healthcare groups are referring to patients as customers.  What difference does it make which word we use? Is it just a matter of semantics or will the...

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Ten Steps to Conducting an Options Analysis

Unfortunately, it is not uncommon to see executives get caught up in daily operations at the expense of the overall organization.  These are the leaders who focus on being problem solvers instead of...

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Six Thinking Hats – ROI and Results

“I believe Dr. de Bono’s work in teaching people to think may be the most important thing happening in the world today.” – George Gallup Six Thinking Hats® is a systematic thinking method developed by...

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Strategic Planning is not just for the Board Room

Strategic Planning is not just for the Board Room This past year, I’ve had to deal with the declining health of my parents, requiring them to be admitted to a nursing home/rehabilitation facility....

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No Growth Plan

  No Growth Plan As a consultant, I meet with business owners in all stages of growth—from companies just starting to companies planning an exit strategy.  Nearly every one that I meet with has one...

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Beam Me Up

Beam Me Up   “A meeting is where minutes are taken and hours are wasted”  (James Kirk)  And sometimes we really just want to say “beam me up Scotty”. Nearly every business has meetings.  And, nearly...

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Summertime — Work or Play

It’s amazing to me that it is June already.  One-half of 2013 is nearly complete.  Summertime invokes memories of lazy days, of going swimming, playing with my friends, family vacations (are we there...

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Employing a Facilitator — Empowering Your Business

Employing a Facilitator — Empowering your Business Hiring a facilitator – or consultant or strategist or planner – can be a daunting experience. First, you have to know what want to accomplish.  Do you...

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Best Practices in Sustainable Business Design

Operational Strategies holds sustainability as one of our most important core values. Sustainability means many different things to different people. At Operational Strategies we break sustainability...

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Are you Prepared for Change?

  Are you Prepared for Change? Summer is officially over.  Although the temperatures don’t yet reflect the change, we all know that cooler weather will happen.  As we approach fall and then winter, we...

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Strategic Planning: A Process to Success

  Strategic Planning: A Process to Success Did you know that October is International Strategic Planning Month?  Not a widely celebrated event—I doubt even Hallmark has cards to mark this momentous...

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I Hate 4th Quarter

I hate 4th Quarter! Yes, here we are—that scary time of year! No, not Halloween, or Black Friday, or even the madness of the shopping…..it’s that dreaded fourth quarter of the year.  The time of year...

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Using the Strategy of Informal Leadership

  Do you have informal leaders in your organization?  Someone that can either pull a team together or tear it apart?  You probably already know who it is–the one employee who can persuade and influence...

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Strategy of Informal Leadership

The strategy of informal leadership can be a key strategy in your success as a business, and in implementing new plans, processes, or products.  Let’s take a look at some tried and true techniques to...

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Tick Tock

Tick-Tock It is said that time stops for no one…no matter how much we need it to, or to have it at least slow down.  It is also said that time marches on.  I don’t know about you, but I think it does...

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Color Outside the Lines

Color Outside the Lines When did you stop thinking like a child and turn into an adult?  When did you set aside wonder, play, imagination, and innocence to put on the drab attributes of ‘responsible’...

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